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Returns & Exchanges
Due to the perishable nature of our food products, we handle returns on a case-by-case basis to ensure customer satisfaction while maintaining safety standards.
1
Contact Support
Email our team within 7 days of receiving your order with your order number and photos of the product.
2
Review Process
Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or replacement.
3
Resolution Selection
If approved, choose between a full store credit, a replacement shipment, or a refund to your original payment method.
4
Confirmation
Receive an email confirmation once your refund or replacement has been processed and is on its way.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing